Archive for the ‘Network Support’ Category

Moving a Windows Server 2008 BMR System Image from a NAS to Direct Storage (USB or Internal Disk Device)

Saturday, December 31st, 2011

Scenario:

You have a Windows 2008 R2 server running Exchange 2010 that you administer and it crashes. Of course you have that last nights backup?
Of course. Being a good network admin you had a nightly full backup going to your trusty NAS device on the network. And not only a standard backup but a full BMR (Bare Metal Restore) Your so smart!

So you boot with your Windows 2008 DVD, go into the WinRE (Windows Recovery Environment) and connect to your NAS device. So you let the restore run…….and run…….and run……Damn! How long is this gonna take? Well if your server environment is anything like that of one of our clients (Over 900G of data + Exchange) it could take up to 22 hours.

To speed things up you decide to copy your backup to a SATA drive and connect it directly to your system. Here is the problem with that though. Microsoft (in their infinite wisdom) decided not to allow you to simply point the restore utility to the location of your backup/image file. The system recovery utility has to scan for it. And if it doesn’t find it? – You cant specify where it is (Only if it is located on a network device such as a NAS or windows share) But if you move it lets say to another drive on your system? Your stuck. The Utility will not find it at all.

The only way to get the Recovery utility to view a backup image that has been moved from its original location is to copy the WindowsImageBackup folder that was created by the backup software to the root of the new drive. Although Windows Server Backup lets you store your Full Server Backups within subfolders (i.e “D:\Windows Backup\Server2\Nightly Full Backup\”) If you need to copy or migrate that backup to different media you will have to locate the WindowsImageBackup folder created within the sub-folder and move it to the root of the drive in order to get the Windows System Image Recovery utility to see it.

And that’s not all:

If you need to do a Full Server Backup, simply copying the WindowsImageBackup folder to the root of the drive is not enough. Apparently Windows Server Backup writes System Volume information to the root of drive (or share) that you used to store the original backup archive. So even when you copy the WindowsImageBackup folder to the root of your drive you still would will only be able to restore your data and System state. You will not be able to to a BMR recovery.

I am looking into how to move that System Volume information the WinRE needs along with the data archive.

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ITCSNYC begins internship program with ASA College

Monday, September 14th, 2009

ITCSNYC will begin an internship program with ASA College this fall!

After being contacted by Sabrina Lewis, ASA College’s externship coordinator last summer, we began making plans to welcome the students into our business culture. Participating in the program gives us the opportunity to learn how to best teach and transfer our core principles to new employees. It also gives students the chance to work in a real world business environment.

Interns will be posting weekly blog entries detailing their experiences, what they have learned during the week and giving us their own ideas on improving the company!

We are looking forward to what will be a very rewarding teaching and learning experience.

Computer Networking Support New York

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Posted in Hardware Support, Intern Program, Network Support, Online Services, Software Support | 2 Comments »

Computer Information Security

Thursday, August 6th, 2009

If your digitally stored information fell into the wrong hands, it could expose you to threats of identity theft, fraud or blackmail. While early malware (malicious software) caused inconvenience, annoyance and data loss, today’s malware is increasingly developed to steal your security credentials or take ownership of your computer.

Operating as your computer security specialist here in New York City, we can design/re-design and maintain your IT infrastructure to be a highly functional, reliable and stable resource. Realize the productivity & operational improvements enterprise class businesses enjoy, Contact us today!

With broadband usage quickly becoming a standard in the business world and network security hazards on the rise, small businesses without a dedicated IT team are faced with the great challenge of protecting their networks from threats. However, in order to meet this challenge, small businesses must first face a greater challenge: understanding and acknowledging the threats. What you don’t know about computer information security threats may hurt your business.

Viruses and Worms, Trojan Horses, Spam, Phishing, Packet Sniffers, Maliciously-Coded Web sites, Password Attacks: Brute-force, Packet sniffers, IP-spoofing, Trojans, Hardware Loss and Residual Data Fragments, Shared Computers, Zombie Computers and Botnets are some of the threats that are existent for small businesses.

Outsource your IT Support and let Nodesphere become your Virtual CTO.
Customers that outsource their IT with our proactive managed services, firewall network security, and even home computer security services are able to prevent network support issues from occurring in the first place and save thousands on computer security cost.

We are sure you have many questions about computer information security. Please fill out our contact form for a free computer security consultation or you can call us at 212-730-1844 and one of our support staff will be glad to work with you and find the support solution that is right for your company

Computer Information Security
Home Computer security
Computer Security Specialist
Firewall Network Security

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ITCSNYC helps Jewish Telegraphic Agency

Sunday, August 2nd, 2009

IT Computer Support NYC helps the Jewish Telegraphic Agency solve their computer problems:

When Jewish Telegraph Agency the definitive, trusted global source of news of interest to the Jewish people around the world ran into computer trouble this week they called IT Computer Support NYC.

We provided the 80 year old new agency with swift and effective desktop support which got their assistant editor back on the internet quickly, and we look forward to helping them with any computer support issues they may have in the future.

About JTA:

With correspondents in New York, Washington, Jerusalem, Moscow and dozens of other cities around the globe,  the Jewish Telegraph Agency is able to provide in-depth coverage of political, economic and social developments affecting Jews in North and South America, Israel, Europe, Africa and Australia.

JTA Contact:

Uri Heilman
Jewish Telegraphic Agency
330 7th Ave 17th floor
212-643-1890 x 200

Taraje Solomon
Small Office Support /  Home Office Support
IT Computer Support NYC

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